Digital Support Technician (Gold)


Card information

The ECS Digital Support card is designed for those applying digital technologies across organisations in a number of areas such as digital communications, network systems, software and digital applications at a Level 3 and above industry standard. This occupation is focused on the effective delivery and control of the IT and/or telecommunications infrastructure to provide internal and external support as necessary.

Digital Support Technicians work with autonomy, influence, and contribute fully to the work of teams, potentially with supervisory responsibilities, to provide  the provision of the necessary intelligence and information gathering or supporting digital organisational development.

Eligibility and requirements

To be eligible for the Digital Support Technician (Gold) card, applicants must meet the following criteria: 

1. You must have successfully completed an approved Level 3 apprenticeship standard or higher such as:

  • Digital Support Technician 
  • Information Communications Technician (Digital Communications, Network Technician or Support Technician pathways)
  • Infrastructure Technician
  • Data Analyst
  • Software Developer, Software Development Technician or Software Tester
  • Or approved Experienced Worker Assessment / VQ Level 3 or above in one of the above disciplines
2. Hold a current ECS Health, Safety and Environmental Assessment. For details please visit the ECS H&S Assessment page. 

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