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Network Support Technician

Gold Hatched

Card information

The ECS Network Support Technician card is designed for those with a working knowledge of and understanding of physical and virtual networks at a Level 3 technical or above standard to help manage, build, or maintain networks. 

A Network Support Technician (Gold Hatched) has the knowledge and understanding to provide an organisation with the necessary insight and understanding, likely as part of a managed team, to help resolve both hardware and software issues, ensure downtime on service is minimised and communicate effectively with the customer.


There are a number of disciplines and qualification routes relevant to these cards which include: 

  • Data Centre Operations
  • Digital Communications
  • ICT Systems and Principles 
  • Intelligence Analysis
  • Mobile and Operating Systems
  • Networking, Network Systems and Architecture 
  • Network or Cyber Security 
  • Network Principles
  • Programming 
  • Software Development
  • User Skills 
  • Wireless Infrastructure 

Eligibility and requirements

To be eligible for one of the two card types under this occupation, applicants must meet the following criteria:

  • Level 3 or 4 technical qualifications in a relevant discipline 
    • This includes a range of BTEC awards and certifications from CompTIA, Amazon, Cisco, VMware, Linux and others approved by the ECS Steering Committee - see the list on the right column or bottom of this page for full list
  • Hold a current ECS Health, Safety and Environmental Assessment. For details visit the ECS H&S Assessment page

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Network Support Technician Image

Network Support Technician (typically advanced or expert certifications): 

  • BTEC Level 5 Professional Award Certified Data Centre Design Professional (CDCDP)
  • BTEC Level 5 Professional Award Certified Data Centre Audit Professional (CDCAP) 
  • BTEC Level 5 Professional Award Certified Data Centre Sustainability Professional (CDCSP)
  • BTEC Level 5 Professional Award Certified Data Centre Energy Professional (CDCEP) 
  • EAL Level 3 Award In Digital Communications Network Infrastructures and Services
  • CompTIA Cloud+
  • Amazon Web Services – Solutions Architect – Professional 
  • Amazon Web Services – DevOps Engineer – Professional
  • Pearson BTEC Level 4 Professional Award Certified Integrated Infrastructure Technician (CIIT)
  • Cisco Certified Network Professional Certification (CCNP)
  • Cisco Certified Design Professional (CCDP)
  • Cisco Certified Design Specialist (CCDS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect 
  • Google Certified Professional Collaboration Engineer 
  • Linux Professional Institute (LPIC-2)
  • Linux Professional Institute (LPIC-3)
  • Microsoft Certified Expert
  • Red Hat Certified Architect (RHCA)
  • Red Hat Certified Engineer (RHCE)
  • VMware Certified Advanced Professional - Data Centre Virtualization (VCAP)
  • VMware Certified Advanced Professional - Data Centre Virtualization Deploy (VCAP Deploy)
  • VMware Certified Design Expert – Data Centre Virtualization (VCDX)
  • VMware Certified Advanced Professional - Network Virtualization Deploy (VCAP Deploy)
  • VMware Certified Advanced Professional - Network Virtualization Design (VCAP Design)
  • VMware Certified Design Expert – Network Virtualization (VCDX)
  • VMware Certified Advanced Professional – Cloud Management and Automation Deploy (VCAP Deploy)
  • VMware Certified Advanced Professional – Cloud Management and Automation Design (VCAP Design)
  • VMware Certified Design Expert – Cloud Management and Automation (VCDX)
  • Hewlett Packard Enterprise Master Accredited Solutions Expert (ASE)